Frequently Asked Questions
Your guide to celestial beauty and seamless shopping.
Are your beauty products cruelty-free?
Yes, at Look to the Sky Boutique, we are committed to ethical beauty. All our products and ingredients are 100% cruelty-free and never tested on animals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your celestial goodies are on their way.
What is your return policy for skincare and makeup?
Due to the hygienic nature of beauty products, we can only accept returns on unopened and unused items within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our horizons to more countries very soon.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our support team.
Are your products suitable for sensitive skin?
Many of our products are formulated with gentle, natural ingredients. However, we always recommend checking the full ingredient list on the product page and performing a patch test before full application.